Optical Staff

Anna

Lead Patient Coordinator

Anna is our Lead Patient Care Coordinator at our Madison office. Her smiling face and a warm welcome will be greeting you when you arrive. Anna graduated from UW Madison with a degree in sociology and she's currently taking classes at MATC for medical billing. She is here to help with scheduling your appointment, insurance questions, and contact lens orders. Her hobbies include Bingo, and spending time with her family and her 4 beautiful Beagles, Maggie, Bailey, Sydney, and Bella.

Beth

Optical Lab Manager

Beth is our optical lab manager. She manages our on-site optical lab and helps ensure your glasses are made correctly. You will also see her in the optical gallery, helping patients with eye wear selection, adjustments, and repairs. Beth really enjoys helping our patients find a frame and lens to best suit their visual needs. As a 25-year radio veteran, she also has a passion for music. When passing by the optical lab you will likely hear her playing her favorite band, the Beatles. Outside of work, Beth enjoys creating new vegetarian meals and fostering dogs for the organization"Friends of Noah".

Heather

Optometric Technician
​​​​​​​Heather joined the Olson Eye Care Team in 2018. She has a background in healthcare and holds a Bachelor of Science degree in Nursing from UW-Madison. At Olson Eye Care you will find Heather taking on multiple tasks. She does exam pre-testing, contact lens training, deals with vision insurance claims for all 3 locations, and phone triage to name a few. She enjoys educating patients and strives to provide outstanding patient care. Outside of work, Heather enjoys spending time with family and friends, traveling, listening to live music, and cheering on the Badgers.

Kim

Optometric Technician
Kim joined Olson Eye Care in 2019. She holds a Bachelor degree in Finance and Economics from UW-Lacrosse. Kim takes on many different roles at OEC, including exam pre-testing, customer service care, and helps our doctors and patients with ordering contacts. She enjoys interacting with patients and providing excellent care. Outside of work, Kim enjoys playing tennis, traveling and spending time with friends and family.

Joni

Optical Technician
Joni joined the Madison Olson Eye Care team in early 2022. She has a Bachelor of Arts degree in Nursing with an emphasis in Pediatrics from the College of St. Catherine. At OEC, you will find her performing the eye pretesting prior to seeing the doctor. Joni strives to provide excellent care using an individualized and kind approach for each patient. Outside of the eye clinic, Joni is grateful for any time spent with her husband, four kids, goldendoodle and large extended family and friends. She loves traveling, boating and pretty much anything outdoors!

Taylor

Billing Specialist
Taylor is our Billing Specialist at Olson Eye Care. She joined the OEC team in 2022 and helps all three locations with their billing needs. Taylor is originally from the Madison area and earned her degree at Northcentral Technical College. After graduation, she became interested the the eyecare industry and started working at a private practice. Taylor is very detail oriented and is always eager to answer any billing questions our patients may have. Outside of work, you can often find Taylor and her husband outdoors with their three dogs, or riding their motorcycle. They have 2 yellow labs, Sage and Grizzly, a Husky Mix Mya, and a Cat Stella. She also enjoys hunting, dog training, and relaxing at the family cabin. "Thank you Veterans!" -Taylor

Vickie

Patient Care Coordinator
Vickie is the patient care coordinator at the Lake Mills office. She has over 30 years of working in the eye care industry and is always eager to provide our patients with a wonderful experience. Vickie is available to help patients schedule appointments, address their insurance questions and help with eyewear selection and repairs. In her free time, Vickie enjoys spending time with her family.

Michelle

Optometric Technician
Michelle is a certified optometric technician with over 15 years of experience in the eye care field. She strives to provide our patients with a comfortable experience during their pre-testing prior to seeing the doctor. When she's not involved in patient care she looks forward to football season. Michelle also enjoys listening to music, decorating her home, and spending time with her pets.

Char

Optician

Char is a recognizable face at Olson Eye Care. She started her optical career with Dr. Dean Lenz, and has worked in the same practice for 56 years! Char’s caring spirit is evident the moment you meet her. The knowledge she has gained over the years is priceless and she has mastered the skill of retinal photography. She loves her community, helping others and always goes the extra mile for our patients. Outside of work Char enjoys shopping, trying new restaurants and spending time with her granddaughter.

Michaela

Optician
Michaela is an optician at Olson Eye Care Waupun. She started working in optical 7 years ago when living in Iowa. Finding the perfect frame for our patient's face shape, lifestyle and visual needs is her passion. She loves seeing the smile on our patient's faces when they find that perfect frame. Outside of work, Michaela enjoys shopping, cheering on the BEARS, (sorry Packer fans), and spending time with her boyfriend and stepchildren

Michelle

Optician
Shelly started working with Olson Eye Care in 2016. At that time she was new to optical and eager to learn. Since then she's worn many hats in the office. From billing, front desk, and helping with specialty testing. Shelly enjoys helping our patients have an effortless, educational, positive experience at our office. In her free time, she enjoys reading Nick Sparks, watching Packer and Badger football, and spending time with her husband and cats.